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Status : OnlineICC/Decision Services provides marketing services. The Company offers in-store customer experience management programs including mystery shopping, customer intercepts, and satisfaction surveys.
Status : OnlineA mystery shopping service can help a company turn itself around, but the process takes time. The assessments completed can help identify procedures that could be improved to deliver a better customer experience. A program like this looks at the big picture as well as all of the minor details that they encounter along the way.
Status : OnlineClient Advisory Board The Stella Connect Client Advisory Board includes customer service leaders from across a range of industries and company sizes. The thought leaders on this Board work with Stella Connect’s leadership team to help shape future product direction and drive continuous innovation.
Status : OnlineReal-Time QA Seamlessly tie customer feedback and QA. Coaching Coach with real-time feedback and QA. 1:1 Meetings Better performance-oriented 1:1 meetings anywhere. CSAT, NPS and CES Measure the KPIs that matter, at scale. Rewards and Recognition Power agent incentives and rewards. Service Recovery Close the loop and make things right ...
Status : OnlineLas Vegas, NV 89120 USA. Figtree NSW 2525, Australia. XuHui District, Shanghai, China. Bengaluru, Karnataka 560076, India. Italia S.r.l Via Santa Maria Valle 3 20123 ...
Status : OnlineFor over 40 years, Mintel's expert analysis of the highest quality data and market research has directly impacted on client success. With offices in London, Chicago, Belfast, Kuala Lumpur, Mumbai, Munich, New York, Sao Paolo, Shanghai, Singapore, Sydney, Tokyo and Toronto, Mintel has forged a unique reputation as a world-renowned business brand.
Status : OnlineNew Shopper? If you would like to sign up for a NEW ACCOUNT on the Mystery-Shoppers SASSIE System, or if you're not sure if you have an account on our SASSIE system, please enter your email address below and we will search to see if you have an account (only one account per email address). Not sure ?
Status : OnlineTroubleshoot
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